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Serena Guerra

Serena Guerra is a Content Marketing Specialist at Sendcloud, where she combines her deep knowledge of the B2B SaaS sector with a passion for innovation. With years of experience, she creates clear and insightful resources to help online stores to take their shipping processes to the next level.

How Predicting Delivery Delays Increases Customer Satisfaction in E-commerce

Are you tired of dealing with the frustrations of delivery delays in your e-commerce operations? You might be familiar with the feeling of carefully planning your logistics strategy, only to…

July 23, 2024

How access to accurate shipping data improves the e-commerce customer experience

Statista reports that e-commerce sales skyrocketed from $2.3 trillion in 2017 to $5.7 trillion in 2022. With the rise in competition, it’s getting harder and harder to stand out. That’s…

July 16, 2024

4 ways e-commerce businesses can identify hidden shipping overcharges

Shipping and fulfillment are significant cost drivers in e-commerce, accounting for 15-20% of total net sales. Add the fact that sometimes shipping invoices are higher than expected and it feels…

July 10, 2024

Top 15 shipment tracking software tools of 2024

Looking for shipment tracking software? Your search ends here. We’ve compiled a list of the top tools for 2024, detailing who they’re for, their key differences, and pricing options. Explore...

June 28, 2024

How To Increase Last-Mile Visibility For Your E-Commerce Customers

The order has been placed, and everyone is thrilled. But the excitement of awaiting your package can quickly turn to frustration. Let’s face it — the last stretch can make…

June 25, 2024

How Pittarosso transformed retail sales into e-commerce success by focusing on experience

How Pittarosso Transformed Retail Sales Into Ecommerce Success by Focusing on Experience

Pittarosso is one of Italy’s largest footwear retailers, with over 13.000 employees and 200 physical stores across Europe. As a leading provider of traditional Italian shoes and fashion items for…

June 19, 2024

Shipping Industry Insights

Navigate the e-commerce landscape with ease. In our annual consumer research, we explore valuable insights and data from 9,000 consumers in Europe and the US.

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